Consumer Support Outreach

There are several ways to get the support you need
Click Here to Create a Case
Expedite your service experience and create a case. Then select a product from the menu below to start a chat.
>> Begin a Live Chat session by clicking on the product image <<
>> Begin a Live Chat session by clicking on the product image <<

Self-Service

Download RMA Checklist

 

Technical Support Mailbox

Escalations Mailbox

eStore Live Chat*

eStore Parts & Accessories
Visit eStore​

 

 

* Contact availability subject to change at any time without prior notification. Closed in observance of major national holidays.

Monday – Friday, 8:00AM – 5:30PM PST
Live Chat with eStore

ASUS TAICHI VIP Support*

VIP Support for your ASUS TAICHI: ​1-866-455-2787
​(English Speaking)

 

* Exclusive support for your ASUS TAICHI notebook ONLY.



Learn more about the ASUS TAICHI visit taichi.asus.com

Available

24 / 7

English Speaking Support

Create a Case
For faster service be sure to create a case number before placing a call.

Available

24 / 7

System Product Support: 1-888-678-3688
All-in-One, Desktop, Netbook,
Notebook, Nettop, or Tablet

 


RETAIL Product Support ONLY: 1-877-339-2787
(Best Buy USA, OfficeMax, Staples USA, Costco Wholesale, Microsoft Store, Office Depot, Walmart) ​​

 

* Contact availability subject to change at any time without prior notification. Closed in observance of major national holidays.

Component Product Support: 1-812-282-2787
Display, Graphics Card, Motherboard,
Multimedia, Networking, Optical Storage,
or Server

* Contact availability subject to change at any time without prior notification. Closed in observance of major national holidays.

Monday – Friday, 5:30AM – 11:00PM PST;

Saturday – Sunday, 6:00AM – 3:00PM PST

Soutien en Français* / French Speaking*

Français de soutien du Canada Live Chat

*[FRENCH] Monday - Friday 6:00AM - 3:00PM PST

CANADA regions ONLY

* Sous réserve de disponibilité Contactez être modifiées à tout moment et sans préavis. Fermé dans le respect des grandes fêtes nationales.

Create a Case
For faster service be sure to create a case number before placing a call.
System Product Support: 1-888-616-2787
All-in-One, Desktop, Netbook,
Notebook, Nettop, or Tablet

 

 

Component Product Support: 1-905-370-2787
 
Display, Graphics Card, Motherboard,
Multimedia, Networking, Optical Storage,
or Server

 

 

 

* Contact availability subject to change at any time without prior notification. Closed in observance of major national holidays.

Monday – Friday, 6:00AM – 3:00PM PST

English Speaking

eStore Hotline*

eStore Parts & Accessories: ​1-855-755-2787
 
* Contact availability subject to change at any time without prior notification. Closed in observance of major national holidays.
Monday – Friday, 8:00AM – 5:30PM PST

Looking for Commercial Support?

Looking for International Support?